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Date: 2019-09-19 16:03:41 Author: Hits:  

You are contracting with IGVAULT CO.,LIMITED. This site is owned and/or operated by IGVAULT CO.,LIMITED(Address:FLAT/RM 1901 19/F LEE GARDEN ONE 33 HYSAN AVENUE CAUSEWAY BAY HK.).


1. Our Contract With You

1.1 Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process. Alternatively, you can request that a member of our customer services team places an order on your behalf.

1.2 When you submit your order and receive an Order Confirmation from us, this does not mean that we have accepted your order, this only means that the order has been successfully received into our system. Following Order Confirmation, we will undertake validity and verification checks.

1.3 We shall assign an order number to your order and inform you of this in the Order Confirmation. Please quote the order number in all subsequent correspondence with us relating to your order.

1.4 We may send you an email to say that we do not accept your order. This is typically for the following reasons:

1.4.1 The Goods are not available.

1.4.2 we cannot obtain authorisation of your payment;

1.4.3 we are unable to meet your requested delivery date;

1.4.4 It fails the security checks; or

1.4.5 There has been an error by us in the pricing or description of the goods.

1.5 If we are unable to supply you with the Goods, for example because the goods are not in stock or are no longer available, we will inform you of this by email and we will not process your order. If you have already paid for the Goods, we will refund you the full amount as soon as possible.

1.6 The images of the Goods on our website are for illustrative purposes only. Although we have made every effort to display the products accurately, we cannot guarantee that your device's display will accurately reflect the Goods. The Goods delivered to you may vary slightly from those images.